OnTESOL Terms of Service and Privacy Policy

Company details

The name of the online course provider is OnTESOL.com, Inc. (www.ontesol.com), in affiliation with Coventry House International, based at 2 Bloor St. West – Suite 700- Toronto- Ontario- M4W 3E2- Canada. If you need to contact us for any reason please write to us at the address above, by e-mail at info@ontesol.com or by phone at +1 (416) 929 0227.

Your privacy

We at OnTESOL value our web site visitors as well as our prospective and enrolled students. We will not release any personal information given to us by you (including your email address) to any third party for any reason, without asking your permission first. Any credit card information released to us by you, through any means, will be treated as confidential data, ensuring your privacy and security.

Newsletter

We do not send you unsolicited e-mails. If you elect to be notified of updates from this Site, we will occasionally inform you about important functionality changes to the web site, new services or courses, special offers we think you may find valuable. If you would rather not receive these notifications, please notify us at info@ontesol.com with the subject “remove”. For assured accuracy, please e-mail us from the e-mail address you used to subscribe.

Automatic Information

Using reporting tools, we collect general information each time you visit our Site, such as the type of browser you used and the day and time you visited us. We use this information to help design our Site to fit the needs of our students.

Specials & Promotions

Promotional offers are only sent to those who have expressed an interest in a particular course or service and notify us of their desire to receive such information. Those who do not sign up for automatic notification can view any specials or promotions by visiting our web site.

Sharing Information

We do not sell your information to third-parties. Your information is only available to certain OnTESOL.com employees or tutors for the fulfillment of your course or request. This information is required for the purposes of sending you the corrections, feedback or final scores and enabling communication between you and the tutors. ONTESOL.com will disclose information to a court of law, if required to do so.

Cookies

We do not use cookies to collect personal information.

Security

The security of your information is important to us and we work to protect it during transmissions. We use 128-bit Secure Sockets Layer (SSL) during submittal and transmission of your data. All your ordering information — including your name, address, and credit card number — is encrypted using a secure server for maximum security. This information cannot be read as it travels to our ordering system. Furthermore, once we receive your order information, we store it on a system that is not accessible from the Internet.

All credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. Your credit card information — including your name, address, and credit card number — is encrypted using 128-bit Secure Sockets Layer (SSL) server for maximum security. If you are using a shared computer, be sure to sign off or clear any temporary Internet files after transmitting a request.

Links

When you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third parties’ privacy and use policies.

General Information

Since this policy may change over time as we modify or expand our service, we suggest that you check back from time to time in order to understand how we treat your information. Your use of OnTESOL constitutes your agreement to the terms of OnTESOL’s ‘s privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of OnTESOL constitutes your agreement to any such changes.

CONDITIONS

Terms of Use

The terms of use that follow may change without prior notice and it is the user’s responsibility to review for such updates.

General

The information provided on this Site is meant for educational and reference purposes only. As a user of this Site, you are granted a limited license to use (display or print) the information for your own personal, non-commercial use and you are responsible for any outcome resulting from such use. None of the information provided at this Site may be altered, republished or re-distributed in any way, shape or form without the explicit prior consent of OnTESOL.

Intellectual Property Rights

OnTESOL and Coventry House International own the intellectual property rights, including copyright, in and to this Site, or has obtained the necessary licenses. Therefore, Coventry House International-OnTESOL will take any appropriate legal action to enforce its rights. A number of words, phrases, names, designs or logos used on this Site may be trademarks, service marks or trade names of Coventry House International-OnTESOL  or of other bodies. These logos may not be used by other parties without prior explicit consent.

Furthermore, assignments that trainees have to submit throughout the course are the product of the curriculum developed by Coventry House International-OnTESOL and the support provided by the tutor; therefore, Coventry House international-OnTESOL automatically acquires the rights of every assignment when the trainee submits it to the tutor for correction. Coventry House International-OnTESOL may share the assignment for educational and marketing purposes without requesting permission from the trainee or giving credits to the trainee. The trainee may not share the assignment with any person or via any media, as indicated in our cheating/plagiarism policy.

Warranties

Although the information provided on this Site is thought to be correct when communicated, there is no obligation on OnTESOL to update this information or advise on further changes. There may be misprints but no errors of concepts on this Site, and OnTESOL guarantees the quality, correctness and completeness of the information provided on this Site.

OnTESOL makes no warranties, representations and conditions regarding use of this Site or the information provided, including any implied warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, whether express or implied, or arising from a course of dealing, usage or trade practice. OnTESOL is not responsible for any direct, indirect, special, in incidental or consequential damages or any other personal or pecuniary loss, whether the action is in contract, tort (including negligence) or any other tort action.

Web Pages and Links

The staff of OnTESOL may create and maintain pages contained on, or linked to, this Site. The creation, maintenance and responsibility for these pages is entirely the responsibility of the parties who create and maintain such pages. OnTESOL shall have no responsibility for such pages and is not responsible for any content or information that you may find distasteful or offensive. Also, this Site has links to other web sites. This does not mean On TESOL is associated with, or is legally allowed, to use any trademark, trade name, logo or copyrighted symbol that may be shown in the link (or in its description). These other sites were independently created and OnTESOL does not assume responsibility for the content of these other web sites. By providing links to these other web sites, OnTESOL does not endorse, act as a publisher or distributor of the content on those other web sites.

Website Access and Course Record

Your access privileges to the course material will be restricted after 7 days following completion or when the maximum duration limit has been reached. In the following 90 days you will be able to log-in to the Site only for viewing your course record and certificates. If no other course was contracted after that period your student access may be cleared. 

Job Opportunities Disclaimer

The information presented in the Job Opportunities section is a combination of free listings and paid advertising. The promotion of jobs at universities and schools on this site is not intended as an endorsement or as validation of the information provided. Each interested individual should contact the prospective employer to obtain more information, to verify the terms and description of their services, and to learn about any personal risks involved in taking part in their activities. OnTESOL specifically advises that it does not verify or authenticate such Job Opportunities.

OnTESOL or its employees are not responsible for:

• errors, omissions, or misspelled words regarding third party information;

• misrepresentation by third parties;

• personal damages or injuries incurred while taking part in a third-party

program promoted on this Website; or

• disputes between a consumer and a third party.

It is the responsibility of each interested party to contact the provider of educational services to verify the information presented here and to learn about any possible personal risks involved while taking part in their programs.

Computer Viruses

Most material available from the OnTESOL web site is in a “text-file” form which cannot contain or transmit computer viruses. Some pages, however, such as Word files, are in “binary” form, which can, like downloadable executable files, transmit viruses. Although OnTESOL makes every effort to exclude computer viruses from its materials, you should take measures to check for computer viruses, execute due caution when downloading executable files, and make certain you have a comprehensive and recent backup of the information stored on your computer.

Governing Law

The laws of the Province of Ontario and the applicable laws of Canada shall govern any dispute or action regarding this Site or any content present on the Site. You hereby consent and submit to the jurisdiction of the courts of the Province of Ontario in any action or proceeding established under or related to your use of this Site or documents.

System Requirements

PC and MAC compatibility

Following is a sampling of system requirements for this Site:

• Computer/Processor: IBM PC or compatible with a Pentium II 500MHz or higher microprocessor.

• Operating System: Windows 98, Windows NT 4.0, Windows 2000, Windows Me or Windows XP.

• Memory: A minimum of 512 MB of RAM.

• Display: Monitor with resolution of 1024×768 or higher.

• Browser: Free latest version of Internet Explorer or Firefox

• Prerequisites: Microsoft Word 97 or higher; KIT Multimedia. Plugin Flash

6,0,79,0 or higher.

OR

• Computer/Processor: MAc PowerPC G4/Core 2 Duo 2.0 GHz

• Operating System: Mac OS X

• Memory (RAM): 1 GB

Course Material

The courses are fully done online and all study material — including video recorded lessons for the required observation component of TESOL Diploma and selections from recommended ESL texts in OnTESOL’s library — can be found in the methodology module. No study material will be mailed to you. However, your tutor may recommend the purchase or borrowing of some additional books for further reference.

Course Duration

120-hour TEFL Certificate with TEYL Specialization: this course may take from 4 to 16 weeks to complete. The maximum time limit for completing the 120-hour course is 4 months. See Extension Policy at the end of this agreement for more information on extension options and costs.

120-hour Advanced TESOL Certificate: this course may take from 4 to 24 weeks to complete. The maximum time limit for completing the 120-hour course is 6 months. See Extension Policy at the end of this agreement for more information on extension options and costs 

270-hour Master TESOL Certificate with TEYL Specialization: this course may take from 8 to 32 weeks to complete. The maximum time limit for completing the 270-hour course is 8 months. See Extension Policy at the end of this agreement for more information on extension options and costs 

250-hour TESOL Diploma: This course consists of three modules: grammar, methodology and phonology. This course may take from 8 to 32 weeks to complete. The maximum time limit for completing the full course is 8 months. See Extension Policy at the end of the agreement for more information on extension options and costs. 

20-hour TEYL (Teaching English to Young Learners): This course takes a minimum of 20 hours to complete and the maximum time allocated for this course is 2 months. Those who take a TEFL course have to complete TEYL within the TEFL course deadline.  Those who add TEYL to the TESOL course will start the TEYL course after completing the TESOL course and they have a separate 2-month deadline allocated for TEYL. 

Teaching Practicum for Headstart Teachers in Hong Kong

The Teaching Practicum for Headstart teachers in Hong Kong is only available to those who enroll in the 120-hour Advanced TESOL Certificate course, the 270-hour Master TEFL Certificate with TEYL Specialization, or the 250-hour TESOL Diploma. The Teaching Practicum is not available to those who register in the 120-hour TEFL Certificate with TEYL Specialization. 

The link to enroll in the Teaching Practicum option will be provided after the candidate completes the online course. 

For the Class Observation component, you will be required to find a TESOL/TEFL certified teacher with at least 6 months of teaching experience. 

For Teaching Practicum component, the Director of Studies at OnTESOL will assign you a Practicum Supervisor contracted and trained by OnTESOL, and provide you with the guidelines to complete this module.  OnTESOL guarantees that the Practicum Supervisor will meet the minimum requirements: 120-hour TESOL certificate with Practicum recognized by TESL Canada, CELTA, or Trinity CertTESOL and 2000 hours of teaching experience as a minimum. 

Communication and assessment during the Teaching Practicum is completed via video and e-mail correspondence. The Practicum Supervisor will observe your lessons via video and correct your lesson plans via e-mail. 

The candidate will be responsible for making arrangements such as accessing the classroom and obtaining permission forms required by the management of the school to video record the classes. If the candidate does not receive permission to video record the lessons, he/she will be required to find a qualified teacher to supervise the classes and obtaining written permission from OnTESOL before starting this module. In this case, the candidate will be responsible for the extra costs of having a qualified teacher supervise the Practicum.

All the forms, processes, and materials presented to the candidate during the Practicum module are the property of OnTESOL.com, Inc. and cannot be used by the candidate or employer for any use other than for the purpose of completing this Practicum module. All the lesson plans, reflection essays, and observation reports that the candidate completes during this module will automatically become the property of OnTESOL.com, Inc.  OnTESOL may share these resources for educational and marketing purposes with any party.  

Note: This Teaching Practicum for option does not qualify for TESL Canada accreditation. In order to become eligible for TESL Canada accreditation, the candidate needs to have the Practicum pre-approved and completed according to the requirements set by the Director of Studies at OnTESOL. See TESL Canada Accreditation requirements below.

Course Activation

After processing your enrollment and payment, we will contact you with your log on information, the name of the personal tutor assigned to you, and his/her e-mail address.

Personal Tutor

Your personal tutor will contact you via e-mail after your course has been activated and will guide you through the course. You can contact your tutor via e-mail for any questions or doubts you may have. Your tutor is available for necessary guidance and clarification of all course segments; this includes both anticipated online instructional time and ad hoc requests. Your tutor is in charge of correcting and grading your assignments and will inform OnTESOL’s administration of any concerns regarding your performance in the course, lack of participation or technical problems and gives final verification of your completion of the course so that you may receive your certificate/diploma and transcripts.

Assessment Criteria and Marking System

Candidates are required to successfully complete all exams, tests, tasks and assignments contained in the online courses.

Mode of Assessment

The assessment will be continuous and integrated. It will take place throughout the course and each assessed component will contribute to the overall grade. Re-submission of unsatisfactory assignments for re-grading is at the discretion of the tutor and the Director of Studies.

Grading and Assessment

Candidates are awarded a grade (see scale below), supported and amplified by a progress report. The scale of grades is as follows:

PASS with Distinction:

100-90 (A) 

89-86 (A-) 

85 (B+)

PASS with Merit:

84-75 (B) 

74-70 (B-)

PASS: Pass has satisfactorily fulfilled the requirements of the course and shows potential, but will need careful and consistent further guidance when employed)

69-65 (C+) 

64-60 (C) 

59-55 (C-)

Below Standard = Failing Mark

54-0 (F)

Rights and Code of Conduct

This code of conduct is designed to provide an explicit definition of the minimal standards of personal conduct that Coventry House International-OnTESOL expects of all its students. It represents a benchmark of expectations regarding students, and defines the boundaries within a rewarding and mutually supportive learning environment can be created. It is based on the assumption that most students in the course already upholds these statements of conduct and can, without reservation, endorse them.

A. Scope of conduct: Appropriate student conduct can be defined by describing behaviours that demonstrate its presence and then, conversely, by defining activities that clearly demonstrate its absence. Student conduct will be demonstrated in the following areas of activity:

• Conduct related to academic performance

  • Relationship with tutors and staff

B. Inappropriate behaviour: Students will ensure that their behaviour is at all times respectful of others. Students are not to use the online environment to:

• Utter scurrilous, profane, or obscene language;

• Make remarks or engage in conduct that is racist, sexist, or in other ways discriminatory as defined by the Ontario Human Rights Code;

• Engage in behaviours or make remarks that could reasonably be interpreted as threatening;

• Encourage, by inaction or innuendo, the development of a learning environment that is fractious, disrespectful of others, or inconsistent with the student code of conduct.

C. Conduct related to academic performance: Students will take responsibility for their own academic achievement. Student will demonstrate their commitment to their own goal of educational advancement by completing the assigned work, and complying with copyright legislation, as outlined below:

  • Students should complete assignments, projects, and other activities set by 
  • the course for the evaluation, on time. If a student is unable to complete the 
  • work in the designated time, he should discuss this matter with the tutor in 
  • advance of the deadline date.

D. Zero Tolerance Policy on Plagiarism and Cheating:

• Plagiarism: Plagiarism is an offence and will result in a failing grade for the assignment and failing the course. For further information on plagiarism and the internet please check this website: http://www.turnitin.com

  • Cheating: Cheating includes but is not necessarily limited to: Collaboration in 
  • the preparation of an assignment. Since our online courses are self-study, 
  • collaboration will be viewed by Coventry House International-OnTESOL as 
  • cheating. Trainees who facilitate cheating by sharing assignments with other 
  • trainees enrolled in the course will be expelled from the course. Graduates 
  • who facilitate cheating by sharing assignments with other trainees enrolled in 
  • the course will have their certification revoked.

E. Relationship with tutors and staff: Students may request input from additional OnTESOL staff in cases of instructional uncertainty. Students have the right to a learning environment free of harassment and discrimination. Students may appeal grading or instructional concerns to the Director of Studies. Students and tutors will abide by TESL Canada’s ethical guidelines, as described at http://tesl.ca/ethical_guidelines.html

Equal Opportunity

OnTESOL has an equal opportunity policy in relation to gender and sexual orientation, ethnicity, religion and beliefs. All student-trainees/trainers/employees shall be treated similarly, unhampered by artificial barriers or prejudices or preferences, except when particular distinctions can be explicitly justified (Ei: Accreditation requirements).

Professional Designation of Recognized Courses

  1. 120-hour TEFL Certificate with TEYL Specialization

After successful completion of all assignments, you will receive a 120-hour TEFL Certificate with TEYL Specialization and the transcripts of all your assignments awarded by Coventry House International-OnTESOL.

2. 120-hour Advanced TESOL Certificate

After successful completion of all assignments, you will receive a 120-hour Advanced TESOL Certificate and the transcripts of all your assignments awarded by Coventry House International-OnTESOL.

3. 270-hour Master TEFL Certificate with TEYL Specialization

After successful completion of all assignments, you will receive a 120-hour Advanced TESOL Certificate and a 270-hour Master TEFL Certificate with TEYL Specialization, and the transcripts of all your assignments  awarded by Coventry House International-OnTESOL.

4. 250-hour TESOL Diploma

On successful completion of this course you will receive a 250-hour TESOL Diploma and the transcripts of all your assignments awarded by Coventry House International-OnTESOL. 

External Accreditation

ACTDEC

You may also receive an ACTDEC Level 3 or 5 Certificate under the seal of the Council if you register with ACTDEC upon completion of the course. It is important to clarify that if you are interested in obtaining an ACTDEC certificate, you should indicate that in your application. You will also be required to complete an ACTDEC registration form and pay, directly to ACTDEC, the fee of 50GBP (Approximately CAD$ 85) for registration, moderation and award of an ACTDEC certificate upon successful completion of the course. Please check ACTDEC’s website for further information on their accreditation (http://www.actdec.org.uk).  Accreditation fees are subject to change. 

TESL Canada 

Professional Certificate Standard One

On successful completion of the online 120-hour Advanced TESOL Certificate or the 270-hour Master TEFL Certificate with TEYL Specialization you will receive a 120-hour Advanced TESOL Certificate and the transcripts of all your assignments awarded by Coventry House International-OnTESOL.

If you would like to obtain, in addition to the TESOL Certificate, the TESL Canada Professional Certificate Standard 1, you need to have completed an undergraduate program** (BA and/or BSC), a 20-hour Practicum with adult students that is supervised on-site by a qualified teacher approved by the Director of Studies at OnTESOL, and meet English proficiency standards if you are not a native speaker or have not completed your degree in an English-Speaking country. It is your responsibility to apply independently for the TESL Canada certificate after completing the TESOL course and Practicum. TESL Canada charges a membership and accreditation fee of CAD $95 for Canadian citizens and residents, and CAD $150 for international teachers. Accreditation fees are subject to change. Please check TESL Canada’s website for further information on how to apply (https://tesl.ca/).

Professional Certificate Standard Two

On successful completion of the online 250-hour TESOL Diploma you will receive a 250-hour TESOL Diploma and the transcripts of all your assignments awarded by Coventry House International-OnTESOL.If you would like to obtain, in addition to the  TESOL Diploma, the TESL Canada Professional Certificate Standard 2, you need to have completed an undergraduate program** (BA and/or BSC), a 50-hour Practicum with adult students that is supervised on-site by a qualified teacher approved by the Director of Studies at OnTESOL, and meet English proficiency standards if you are not a native speaker or have not completed your degree in an English-Speaking country, and meet English proficiency standards if you are not a native speaker or have not completed your degree in an English-Speaking country. It is your responsibility to apply independently for the TESL Canada certificate after completing the TESOL course and Practicum. TESL Canada charges a membership and accreditation fee of CAD $95 for Canadian citizens and residents, and CAD $150 for international teachers. Accreditation fees are subject to change. Please check TESL Canada’s website for further information on how to apply ( https://tesl.ca/)

Important notice: students without a university degree are still accepted to the course but they are informed that TESL Canada accreditation requires an undergraduate degree. Students without this qualification will not be eligible for TESL Canada accreditation. Non-native speakers who have not completed a university degree in an English-speaking country are eligible to take the Advanced TESOL Certificate or TESOL Diploma program and receive the respective certification, but they are informed that they must obtain a valid English Proficiency Score to become eligible for TESL Canada accreditation. TESL Canada will accept only IELTS Academic (Overall 7 with a minimum of 7 in each skill area) and TOEFL iBT (Overall 101 with a minimum of 23 in Listening, 24 in Reading, 27 in Speaking and 27 in Writing).

Cancellations and Deferment

If you withdraw from the course within the first 48 hours of being activated, 80% of your fee will be refunded within 10 days. If you withdraw after the first 48 hours but before the first 7 days (168 hours) of being activated, 50% of your fee will be refunded within 10 days. There is no refund (no fee will be returned to you) if you withdraw after the first 7 days (168 hours) of being activated. Even if you are within the 48-hour or 168-hour limit, there is no refund after submitting the first assignment (120-hour course) or exam (250-hour course) to your tutor. You must express your decision to withdraw from the course in writing. Please send your request to administration at info@ontesol.com. It is the student’s responsibility to understand the requirements for any of the following professional designations: OnTESOL’s 120-hour TEFL Certificate with TEYL  Specialization, 120-hour Advanced TESOL Certificate, 270-hour Master TEFL Certificate with TEYL Specialization and 250-hour TESOL Diploma; ACTDEC UK Level 3 and 5 certificates, and TESL Canada Professional Standard 1 and 2 certificates. 

If any confusion arises, the administrative staff is available at info@ontesol.com or +1 (416) 929 0227 to answer all of the applicant’s questions and to describe the different professional designations and their requirements prior to the student’s enrollment and payment. No refund will be granted on the basis of misunderstanding a professional designation and its requirements. In the event of a personal matter which will prevent you from finishing the course on time, you should contact your tutor in writing to verify if an extension applies.

Extension Policy

120-hour TEFL Certificate with TEYL Specialization:

In the event that the trainee does not complete the course within the deadline, a CAD$100 extension fee applies for every 2-month extension.

120-hour Advanced TESOL Certificate and 270-hour Master TEFL Certificate with TEYL Specialization: 

In the event that the trainee does not complete the course within the deadline, a CAD$150 extension fee applies for every 2-month extension.

250-hour TESOL Diploma course:

A one-time free extension of one month is granted provided that the tutor confirms that the student has completed and passed at least 90% of the 250-hour TESOL program. To meet the 90% requirement, students must complete and pass:

· All of the Grammar module

· The first 18 assignments of the Methodology module

· The first 8 tasks of the Methodology module

If you have not met the 90% completion requirement, or if you have already been granted a free extension, no deferment will be accepted and you will need to pay an extension fee of CAD$300 for every 2-month extension to the program.